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Unclaimed packages refers to letters or parcels that cannot be delivered as addressed for one of a number of reasons. Losing mail can be a frustrating experience. It can cause delays, wasted shipping costs, and a poor customer experience. Have you ever thought about...
What Is a “Lost Package” by USPS Standards? USPS considers any mail not delivered by the expected delivery date a lost package. Lost packages mean trouble for online businesses. If it happens often, it could hurt businesses, and upset customers might share their bad...
Carriers have the responsibility of delivering packages safely and on time. Nonetheless, many factors arise that can lead to lost packages. In fact, an estimated 1.7 million packages are lost or stolen every day. If a package is lost in transit, consumers hold the...
Understanding Amazon Performance Metrics Amazon performance metrics are KPIs that help you understand how well your business is doing compared to set benchmarks. By monitoring these indicators closely, you can identify areas for improvement and ensure the success of...
Last updated 7/20/23 If you ship with UPS, there’s no doubt you’re aware of the ongoing contract negotiations between them and the International Brotherhood of Teamsters, the union representing roughly 350,000 UPS employees. For nearly a full year, the upcoming, and...
What is Amazon FBA? Amazon FBA, also known as Fulfillment by Amazon, is a fulfillment solution that provides inventory storage, packaging, order fulfillment, customer service, and shipping services to Amazon sellers. The FBA program offers an excellent way for many...
The Critical Need for Cheap, Sustainable Packaging Solutions We know the COVID-19 pandemic accelerated eCommerce growth in 2020. What we didn’t know, is that at the same time, it sparked a rush for plastic. The demand for food packaging, poly mailers, bubble wrap, and...
No two shipping carriers are the same: each has its own benefits and features to suit different types of shipments and customers. However, for most businesses, shipping cost is the most important factor when choosing the right carrier for their shipping needs. Keeping...
What is a FedEx audit? A FedEx audit offers an in-depth view of your FedEx invoices to reveal mistakes. FedEx invoices are loaded with service and billing errors. Anywhere from 5-6% of your carrier invoices are inaccurate and may be refundable based on FedEx's service...
Are you keeping up with the Joneses? Today's consumers expect fast, affordable, AND sustainable shipping. Our new behavior analysis report reveals how you can deliver on all three.eCommerce Sustainability: A Comprehensive Look at 2023 Consumer Attitudes showcases the...
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