What’s New in SiftedAI—And What Our Clients Are Saying About It

by Sifted Team

Jun 20, 2025

8 min read

When developing SiftedAI, the 3.0 version of our platform, our vision was to go beyond just bringing visibility to shipping spend and performance.

We brought to life a tool that leverages Artificial Intelligence to monitor shipping profiles in the background, delivering personalized savings and optimization recommendations.

Unlike traditional consulting models, SiftedAI was built to continuously scan for anomalies and alert shippers when action is needed.

And it’s done just that.

Since its launch in late 2024, new and existing Sifted clients have been leveraging SiftedAI—applying savings recommendations, building custom reports, and experimenting with what-if scenarios.

One client said this about SiftedAI:

“This is where I need to live and operate. Thrilled to leverage the platform for quick, data-driven decisions.”

From operations teams to finance leaders, users are loving it.

Here’s some of the reasons why:

Personalized Subscription Plan

With the launch of SiftedAI, we also restructured our pricing model to include a core platform and à la carte premium solutions—so clients can customize a plan that supports their individual company’s needs and initiatives.

In our sales process, we’ve heard from prospective clients that they love how SiftedAI is designed to flex with them. They appreciate that they only pay for what they use, with a clear view of what they’re getting (and why they need it).

What’s Included in the Core Platform

The SiftedAI Core Platform includes the essential features shippers need to get a handle on their shipping operations and uncover savings, including:

Profile Monitoring
Base Audit
Service Type Optimization
Package Level Details
GRI Impact Analysis
Demand Surcharge Analysis

This foundation gives shippers a strong pulse on overall performance, and many clients find cost-cutting opportunities they wouldn’t have spotted before.

Premium Solutions

SiftedAI’s à la carte approach lets our clients build a custom solution that fits their unique goals. We find that clients often also add premium solutions as their operations grow or their goals change. These include most of our solutions in the categories of: Scenario Modeling, Carrier Management, Reporting & Analytics, and Accounting Automation.

Smooth Carrier Integration

One thing many new clients quickly appreciate about SiftedAI is how easy it is to get started.

There’s no need to loop in IT or pull in development resources—SiftedAI seamlessly integrates when clients sync their carrier accounts.

With the straightforward and fast setup, many clients report uncovering cost wins within just a few weeks. One user said:

“SiftedAI has been a game changer and is an incredibly robust, analytics driven system. Worth looking into for anyone serious about data management.”

Sifted also takes data privacy seriously. We’re proudly SOC 2 Type 2 compliant, which means our security controls aren’t just well-designed—they’ve been tested and verified over time. We follow GDPR and CCPA/CPRA guidelines to stay aligned with evolving privacy expectations.

User-Friendly Interface

One of the most notable differences between the new and old Sifted platforms is how easy SiftedAI is to navigate and find information.

In reimagining it, we partnered up with Momentum Design Lab, a global leader in digital product strategy, design and development. Our main goal with the project was to enhance usability, speed and clarity.

From what we’re hearing from clients—we achieved just that. Here’s what one user shared with our team:

“First and foremost, SiftedAI is fantastic. With the original Sifted, there were a lot of great insights, but with SiftedAI, it’s just right there. You’re like, ‘Oh, which carrier should I use?’ It’s right there. ‘I wonder what the cost per pound is.’ It’s right there on SiftedAI. Absolutely awesome platform.”

UX experts agree it’s great too, as SiftedAI won an iF Design Award for its user experience, among almost 11,0000 entries from 66 countries.

Configurable Experience

At Sifted, we’ve always understood that every shipper, brand and operation is unique. So, with our 3.0 platform we wanted to ensure that clients could configure dashboards, reports and views to their specific needs.

So far, that has been a positive experience. Clients are sharing their appreciation for how SiftedAI adapts to the way they work. Many users have said it replaces hours of manual effort by putting the data they need within easy reach. As one user put it:

“Whatever Sifted’s software is doing, it is far better than what I am doing manually to figure this out. The software is much more efficient… it takes me 10 hours to look at the data manually.”

Here’s some of our solutions putting customization, and the data users crave, at their fingertips:

Reporting Studio

The SiftedAI Reporting Studio is a BI tool designed specifically for parcel logistics, giving users the flexibility to create visualizations tailored to their business.

Configurable KPIs

With configurable KPIs, clients can tailor key performance indicators to their specific needs for detailed and actionable insights. From tracking cost per package, on-time delivery rate, or accessorial spend by carrier, shippers can surface the KPIs that matter most right on the SiftedAI homepage.

Powerful Filtering Capabilities

SiftedAI’s advanced filtering capabilities enable users to quickly sift through data. Filters can be customized, saved, and shared – carrying over between pages as users navigate the platform.

Monitoring via Alerts

We heard from shippers that they don’t want just another dashboard to check. So when we built SiftedAI, we created it to do the heavy lifting for them.

SiftedAI monitors our clients’ spend and performance in the background, notifying only when action is needed or improvements arise, through:

SiftedAI Alerts & Recommendations
Custom Alerts
Event Based Alerts
SiftedAI Pulse

The recommendations dashboard is a client favorite, as it’s one of the top pages users frequent on SiftedAI. Recently, one client said:

“I LOVE the repeat address correction view. While I can export the data, having it in the dashboard view helped provide a visual and spur conversation with appropriate teams!”

From a spike in surcharges to weather-related delays, clients love how SiftedAI keeps them in the know without the manual effort.