3 Training Themes Your Business Needs

by | May 10, 2019

3 min read

The shipping industry is not static. From operations and logistics, to accounting and business analytics–whatever your role in the shipping arena is at your company, you know the rate at which the industry changes is lightning fast. Training that’s shipping specific at the basic level might be overlooked at companies–even those with shipping at the core of their operations.

A 2018 LinkedIn Learning article, Workplace Learning Report: The Rise and Responsibility of Talent Development in the New Labor Market, highlighted learning and development in the workplace; research showcases the importance of continued learning from within. In fact, executives polled for this report considered “identifying trends to prevent future skill gaps” the second most important objective related to learning and development within their businesses. Yet, the report reflects only 78% of executives believe employees are actively engaged in learning and development.

This means you could be indirectly hurting your bottom line by overlooking training opportunities in the shipping realm…and we happen to know a pedagogy expert that can shed some light! In other words, we asked our former teacher of 13 years turned VeriShip employee for some strategies of instruction (i.e., pedagogy) to help ensure your industry training is up to par.

“It’s critical to keep your shipping stakeholders up-to-date on industry happenings.” – Natalie, VeriShip’s training expert.

Below are three training themes your business should consider when developing training specific to shipping-operations employees:

  • Learning is multidimensional: Help your team retain important information by catering to each team member’s unique learning styles.

Podcasts and webinars are helpful resources in today’s training fields. Don’t be afraid to find niche training materials to use as training supplements. (In fact, our very own VeriShip team is kicking off a free podcast designed specifically for the shipping market. Stay tuned for more updates!) Quizlet holds a place in Natalie’s training toolbox as an educational resource. In addition to simply talking about the shipping industry, provide your team with multiple sources, such as something to read, something to listen to, and an activity to do.

  • Boring is not the adult-learning norm: Your childhood days may be long gone, but that doesn’t mean you must stick to mundane lectures and presentations.

Natalie encourages creative learning through training videos, activities and group talk environments: “Our Lunch and Learn training sessions have proven to be a great opportunity for the entire team to embrace parcel-focused, continued learning on a social level. Feed them and they will come–happy and eager to listen! VeriShip’s training is focused on adult learning theories. Make sure that your learners are actively involved in the learning process so that the information will “stick”!

  • Training is never over: The only guarantee in training is that it’s constantly changing.

From the Pony Express to delivery via drone, history has proven that the shipping industry is in a constant phase of evolution. Your training updates must mimic the shipping industry pulse. Plan to refresh and/or revisit your training materials twice a year (quarterly is even better). Source training materials and systems that reinforce adaptability; One tip to keep up with an ever evolving learning environment is to invest in a learning management system. That way you can easily update your team’s knowledge base while simultaneously keeping track of their learning.

…and to think, all of the above tips are just related to the training side of your operations–the shipping struggle is real. To help you embark on a training refresh or to just get started, we’ve developed a ready-to-use surcharges Quizlet training piece for your business–enjoy!

Topics: Customer Experience, Shipping Profile, Shipping Trends
Topics

Check out related resources at Sifted.

[VIDEO] Sustainability-Focused Sifted Software Demo

[VIDEO] Sustainability-Focused Sifted Software Demo

The transportation industry is at a global tipping point. Sustainability is no longer a nice to have…it’s a must ...
Read More >
[INFOGRAPHIC] The Fuel Surcharge Reality You Can’t Unsee

[INFOGRAPHIC] The Fuel Surcharge Reality You Can’t Unsee

The Reality FedEx and UPS have upped their ground fuel surcharges 9 times in the first 90 days of 2022 - and the ...
Read More >
[VIDEO] The Road to Sustainable Shipping

[VIDEO] The Road to Sustainable Shipping

Did you know that the transportation sector poses a serious problem to the planet? In fact, 29% of all domestic ...
Read More >
Shipping Greener: Carbon Neutrality and Certification

Shipping Greener: Carbon Neutrality and Certification

Sustainable shipping isn’t just good for the environment, it’s good for your business. Get started on the path to carbon neutrality today with our eco-friendly shipping guide.
Read More >
What Your Shipping Carbon Footprint Means and How to Calculate It

What Your Shipping Carbon Footprint Means and How to Calculate It

Keeping your shipping sustainable while reducing carbon emissions doesn't have to be complicated! And it starts by measuring your carbon footprint. Here's what you need to know as a parcel shipper.
Read More >
Consumer Report: How much do shoppers care about eco-friendly shipping?

Consumer Report: How much do shoppers care about eco-friendly shipping?

It’s no surprise; consumers are becoming more environmentally conscious. They’re taking reusable bags to the ...
Read More >
What is Logistics Intelligence?

What is Logistics Intelligence?

Every business wants to offer fast delivery, constant product availability, and excellent customer service. ...
Read More >
15 Things You Need to Know About Reverse Logistics

15 Things You Need to Know About Reverse Logistics

What Is Reverse Logistics? A clear reverse logistics process for returned products is essential whether you run ...
Read More >
Shipping Insights: LTL vs. Parcel Shipping

Shipping Insights: LTL vs. Parcel Shipping

Shippers should always be on the hunt for optimization and cost-reducing shipping methods. And one way to ensure ...
Read More >
Beyond the Trend: Blockchain Technology and Parcel Shipping

Beyond the Trend: Blockchain Technology and Parcel Shipping

Blockchain is driving profound positive change in the parcel industry. Based on transparency, trust, and traceability - blockchain technology brings new opportunities for managing shipping, supply chains, identity management, plus more.
Read More >
How 3D Printing Is Transforming Parcel Shipping

How 3D Printing Is Transforming Parcel Shipping

We know what you’re thinking. 3D printing? What does that have to do with parcel shipping? Well, more than you ...
Read More >
Autonomous Delivery: The Future of Last Mile

Autonomous Delivery: The Future of Last Mile

No drivers. No passengers. Just faster delivery. Yep, autonomous delivery is all about robots. Last mile ...
Read More >

How Sifted Works

Connect to
your account

Sync
your data

Power your
dashboards

Get Your Logistics
Intelligence Demo

Strategic ways to prevent loss down the line

Services you could be utilizing right now for savings

Ways to cut material costs without cutting quality

Are you an FBM (fulfillment by merchant) Amazon seller?

Check out our Marketplace Intelligence solutions to protect your bottom line.