Leading logistics, transportation, retail, and eCommerce professionals are gearing up for PARCEL Forum ’25, the premier industry conference in Chicago, September 8–10.
Parcel shippers from across the nation will gather to sharpen their delivery and fulfillment strategies through expert-led sessions, peer networking, hands-on workshops, and an exhibitor showcase of cutting-edge technologies and services. This year’s conference promises groundbreaking strategies, innovative solutions, and the latest advancements shaping the future of logistics.
Industry leaders and executives will tackle vital topics including AI and machine learning, cross-border strategies, warehouse efficiency and automation, last-mile delivery innovations, and predictions for 2026 and beyond.
Here’s a small sample of the strong lineup of experts and sessions:
- Securing the Future of Global Supply Chain Resiliency: Lessons from the Front Lines & Forging a New Path with John Polowczyk, retired Navy Rear Admiral and former White House Supply Chain Lead on the Coronavirus Task Force
- The Future of the USPS with Jim Cochrane, Chief Executive Officer at Package Shippers Association and former Chief Information Officer at USPS
- Navigating Global Trade: Strategies for Success in a Volatile Market with David Field, Head of Strategic Partnerships at Passport, and Justin Cramer, Co-Founder of ProShip
- eCommerce Customer Expectations: Evolving Trends and Future Strategies for Parcel Delivery with Jeremy Lee, Head of Sales, and Mark Kolde, Head of Client Success at Sifted
- Amazon’s Carrier Expansion: Navigating the New Landscape with Justin Cramer, Co-Founder of ProShip
- The Future of the Parcel Carrier Marketplace with Chris Kina, Senior Director Analyst of Logistics, Customer Fulfillment, and Network Design for Gartner
Visit Us at Booth #239 in the Exhibit Hall
Don’t look back, you’re not headed that way. The future of smarter shipping is with SiftedAI.
Trade In Your Old Tech for New Tech
Stop by our booth for an insider’s view of SiftedAI—our essential Logistics Intelligence platform that transforms your parcel operations by uncovering hidden spend and equipping your team with the insights and tools needed to reach 100% optimization.
With profile monitoring, scenario modeling, accounting automation, reporting and analytics, and powerful carrier management tools, SiftedAI helps users anticipate “what’s next” and ensure no savings opportunities are left on the table.
Visit Booth #239 and see how SiftedAI can upgrade your shipping strategy, protect your future, and set you up for lasting success.
Announcing: SiftedAI Copilot
Plus, get an exclusive preview of the new SiftedAI Copilot, an always-on logistics analyst, coming soon!
Hear from Sifted’s Experts
Don’t miss our session on meeting customer expectations and the importance of a good delivery experience, led by Jeremy Lee, Head of Sales, and Mark Kolde, Head of Client Success at Sifted.
eCommerce Customer Expectations: Evolving Trends and Future Strategies for Parcel Delivery
Tuesday, Sept. 9, 2025 | 9:00–9:50 AM CT
The package delivery experience is becoming virtually the only physical interaction between brands and customers—and a poor experience drives buyers away. According to research, over 40% of consumers stop buying from a brand after a bad delivery or packaging experience. This session will share real-world survey data on evolving consumer preferences, emerging trends, and solutions to create repeat buyers and more efficient operations. Attendees will leave with actionable steps to meet customer expectations while controlling their costs.
Learning Objectives:
- How to offer delivery options without overwhelming customers
- Strategies to minimize packaging waste for better customer experience, sustainability, and savings
- Methods to optimize delivery networks for expanded two-day ground coverage and competitive shipping speeds
Speakers:
- Jeremy Lee, Head of Sales
- Mark Kolde, Head of Client Success
Connect with Us
We hope to see you at the conference! Let’s chat about how we can help you unlock real savings, boost efficiency, and elevate your customer experience.
LinkedIn is a great way to connect with our experts as well:
Shawn McCarrick, Chief Executive Officer
Sean Deorsey, Chief Financial Officer
Nick Giuliani, Director of Business Development and Partnerships
Jeremy Lee, Head of Sales
Mark Kolde, Head of Client Success
Jeff Juiliano, Vice President of Engineering
Hannah Hughes, Vice President of Marketing
Peyton Hiscocks, Growth Marketing Manager
Nick Koontz, Enterprise Account Executive
Stephen Rolf, Enterprise Account Executive
Ryan Benware, Account Executive
