Parcel Data Submitted to Carrier—What does that mean?

Aug 7, 2022

6 min read

What happens when parcel data is submitted to the carrier?

When a sender submits shipment data to the carrier, the carrier receives the information and prepares to pick up the package.

After a sender ships your package, it is received at the carrier service’s facility, where the package is scanned, and tracking information is entered into their tracking system. A unique tracking number is then generated and shared with the shipper and recipient, enabling them to track the package during transit in real time.

During the transit, the barcode on the package is scanned at various events (e.g., warehouse, shipped, etc.), updating the tracking status in the tracking system until it arrives at the destination.

In this article, we’ll review the most common updates and statuses displayed by the carrier’s tracking systems and highlight their meaning.

Are you lacking a strong logistics strategy? Sifted Logistics Intelligence can help simplify logistics for your business.

 

Definitions of Each Shipment Tracking Status

Here is a list of the most common shipment tracking statuses and their meanings:

Not Found

You might see a “Not found” message if the carrier service hasn’t yet received the package or added tracking information to their system. Alternatively, this status can pop up if you enter an incorrect tracking number or the item is outdated and no longer in their system.

We suggest you check to ensure that you have the correct tracking number and then wait a few hours to allow the shipping service to enter package tracking details into their system.

Info Received

“Info received” means that the sender has placed a request with the carrier to collect the package. The package is in the pre-transit stage, i.e., the carrier service has received package information, but it hasn’t yet been picked up and scanned.

In Transit

Great news, your package has been prepared and shipped from its point of origin! What that looks like more specifically is listed out below for common explanations for the “in transit” status:

  • The carrier has picked up your package and is on its way to the destination.
  • An international delivery partner has picked up your package from the sender.
  • Your package has departed the logistics facility in the country of origin.
  • Your package has arrived in the destination country and is awaiting customs clearance.
  • Your package has been picked up by a logistics partner in the destination country and is en route to the carrier’s warehouse.

If the status in the tracking update has not changed for more than 48 hours, you should contact your sender and check the situation. It is normal for deliveries to take longer when shipping to remote destinations.

Pick Up

The “pick up” status means that the carrier has delivered your package at a nearby pick-up point, such as from a FedEx location or local post office. The carrier service has a collection deadline. If you fail to pick up your package in time, it might be returned to the sender.

At this point, you should immediately collect your package from the pick-up point to avoid a “return to sender” tracking event.

Out for Delivery

Your package has left the destination facility, and the carrier service (DHL, USPS, etc.) has dispatched it to a driver for its final delivery.

It would be best if you made arrangements beforehand to collect the shipment from the delivery address to avoid the package being returned to the sender. If the sender has scheduled a set delivery date and time, you will receive your shipment in a predictable manner.

Undelivered

The “undelivered” status suggests a failed delivery attempt. The carrier driver tried to deliver your package. Still, the delivery was unsuccessful for many reasons, including but not limited to: nobody being present at the delivery address, incorrect address, items seized by customs, damaged or lost, etc.

Major parcel delivery companies like UPS and USPS let you schedule a redelivery attempt if you fail to collect your shipment the first time.

Delivered

As it sounds, this delivery status means that your shipment has been delivered to your delivery address or placed at the front door without any issues. However, if you didn’t receive the package even after receiving the “delivered” message or planned delivery time, we suggest you check with the carrier service, neighbors, and other family members.

Alert

The “alert” tracking status suggests that your package was most likely returned to the sender due to one of several reasons, such as the receiver didn’t accept the package during delivery, the delivery driver was unable to deliver the package due to an incorrect address, customs confiscated the package for containing prohibited items, etc.

Expired

Many carrier services automatically change the status of a shipment to “expired” if the transit time exceeds a set number of days (usually 60 days). The expired status can be generated for several reasons, including an incorrect tracking number, and your package might have been lost, seized, or damaged during transportation.

 

Parcel Data FAQs

In this section, we’ll answer some of the most common questions asked by customers concerning their parcel delivery.

1. How long does it take to get a tracking number?

Whenever you make an eCommerce purchase, you’ll usually get a shipping confirmation along with a tracking number within 1-3 days in your inbox. Major shipping carriers have web-based parcel tracking services that let you check your order status on your computer or smartphone.

2. What does “parcel dropped off with carrier” mean?

Parcel dropoff is a delivery service in which the sender drops off your package at a carrier drop off point or a post office. It is a convenient way of sending a package without having to wait for the carrier to collect it from them.

3. How long does it take for my order to ship?

Most orders leave warehouses within 1-2 business days. During times of high order volume or with specific shipments, shipping times may be slightly longer. Shipping times may also be affected by various factors, such as carrier services’ cutoff times, sellers not processing orders on weekends, and extended ship times for remote locations and international shipping.

Take Your Shipping Logistics to the Next Level with Sifted

When you start tracking your parcels, you notice a variety of tracking statuses at particular time intervals. These statuses keep you updated about package status while it is in transit until it reaches your desired destination.

The shippers sending these packages pay close attention to customer needs and ensure that deliveries are made in a timely manner to match customer expectations, but inevitably, issues can still arise.

Sifted understands that carriers are the backbone of shippers’ supply chains. Our Logistics Intelligence uses AI to compare your unique shipping profile with potential carriers and make informed carrier decisions. 

Ready to get better carrier rates for your shipments? Get a free demo from Sifted

Topics: parcel, parcel data
Topics

Check out related resources at Sifted.

Monumental Rate Hikes: 2023 FedEx General Rate Increase (GRI) Analysis

Monumental Rate Hikes: 2023 FedEx General Rate Increase (GRI) Analysis

Another year of record-breaking carrier increases. FedEx just released a 6.9% 2023 General Rate Increase (GRI). ...
Read More >
Improving Inventory Accuracy: It’s Not as Difficult as You Think

Improving Inventory Accuracy: It’s Not as Difficult as You Think

What is inventory accuracy? Inventory accuracy is a metric that shows the difference between the amount of ...
Read More >
Everything You Need to Know About Parcel Shipping vs. Freight Shipping

Everything You Need to Know About Parcel Shipping vs. Freight Shipping

What is the definition of parcel? 59 million parcels are shipped daily in the United States alone, with numerous ...
Read More >
5 Ways Manufacturers Can Future-Proof Their Network for Greater Efficiency

5 Ways Manufacturers Can Future-Proof Their Network for Greater Efficiency

Over the past year, manufacturers’ durable goods shipments have risen by almost 12%, and new orders are up by 11%. ...
Read More >
How Same-day Delivery is Revolutionizing Parcel Logistics

How Same-day Delivery is Revolutionizing Parcel Logistics

Brief History of Parcel Logistics For thousands of years, goods transportation has played an important role in ...
Read More >
7 Parcel Shipping Companies: What’s Best for Your Business?

7 Parcel Shipping Companies: What’s Best for Your Business?

Things to Consider for Parcel Shipping Companies When it comes to selling online, finding the best parcel shipping ...
Read More >
Just How Bad Will 2023 General Rate Increases Be? Here Are Our Top Predictions

Just How Bad Will 2023 General Rate Increases Be? Here Are Our Top Predictions

Inflation, labor shortages, high fuel costs, and unprecedented demand for shipping capacity will all play a role ...
Read More >
When to Use Regional Parcel Carriers

When to Use Regional Parcel Carriers

Disruptions in the Parcel Sector The COVID-19 pandemic led to vast eCommerce supply chain and delivery service ...
Read More >
How Zone Skipping Can Transform Your Parcel Fulfillment Strategy

How Zone Skipping Can Transform Your Parcel Fulfillment Strategy

What is zone skipping? The high shipping cost of cross-country shipping is one of the biggest problems for ...
Read More >
6 Companies Innovating Eco-Friendly Packaging

6 Companies Innovating Eco-Friendly Packaging

What is considered sustainable packaging? Sustainable packaging uses packaging composed of materials that have a ...
Read More >
Everything You Need to Know About 4PLs

Everything You Need to Know About 4PLs

What is fourth-party logistics (4PL)? A 4PL or fourth-party logistics provider also referred to as a lead ...
Read More >
2022 Peak Season Surcharge Guide [FedEx, UPS, USPS, & Amazon]

2022 Peak Season Surcharge Guide [FedEx, UPS, USPS, & Amazon]

Christmas in…September? FedEx is making fast moves this year with their early Peak Season release. Some charges ...
Read More >

How Sifted Works

Connect to
your account

Sync
your data

Power your
dashboards

Get Your Logistics
Intelligence Demo

Strategic ways to prevent loss down the line

Services you could be utilizing right now for savings

Ways to cut material costs without cutting quality

Are you an FBM (fulfillment by merchant) Amazon seller?

Check out our Marketplace Intelligence solutions to protect your bottom line.

Shipping Insights & Alerts
Get updates and track the things impacting your business most

Decision Support
See how supply chain adjustments pay off before you pay out

Carrier Management
Streamline how you manage your carrier operations and contracts

Business Automation
Let software do what it does better than people can

Seller Insights
Measure and monitor with confidence.

Sales Visualization
Shed new light on your sales data.

Cost Impact Analyzer
Understand the impact of ever-changing FBA fees.

FBA Audit & Recovery
Secure money you’re owed from Amazon.

Blog
Discover news, tips, and industry best practices

DIM Weight Calculator
See how DIM is impacting you

Customer Stories
Learn how other brands use
Logistics Intelligence

Carbon Calculator
Calculate your CO2 Emissions

Guides
Download free reports and expert how-tos

Demo
Get a personalized tour of our software

Logistics Intelligence
For parcel shippers

Marketplace Intelligence
For Amazon FBA sellers