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Public criticisms, shifting verbal deadlines, practice pickets… and now, a historic contract. UPS and the Teamsters have had an eventful summer. After closely watching their negotiations for a new labor agreement unfold for months, parcel shippers are letting out a...
In September, some of the supply chain’s brightest minds will gather in Nashville at PARCEL Forum 2023, the industry’s most comprehensive conference for small-parcel shipping. The event takes place September 11-13 at the Gaylord Opryland resort. The event features an...
2023 has had its share of challenges: an uncertain economy, high fuel costs, and inflation will all contribute to this year's general rate increase (GRI). But the biggest impact will likely be the rising cost of labor. FedEx and UPS have faced labor disputes with...
In UPS and FedEx shipping terms, a "shipment exception" refers to a scenario where there is an unexpected event or issue that causes a delay or disruption in the normal delivery process of a package or shipment. This status signals that there is a problem with the...
Amazon Prime Day 2023: When Is It? Amazon Prime Day has evolved into an unparalleled shopping phenomenon that has captivated millions of consumers worldwide. Since its launch in 2015, Prime Day sales have steadily increased. According to Statista, sales reached 12...
Unclaimed packages refers to letters or parcels that cannot be delivered as addressed for one of a number of reasons. Losing mail can be a frustrating experience. It can cause delays, wasted shipping costs, and a poor customer experience. Have you ever thought about...
What Is a “Lost Package” by USPS Standards? USPS considers any mail not delivered by the expected delivery date a lost package. Lost packages mean trouble for online businesses. If it happens often, it could hurt businesses, and upset customers might share their bad...
Carriers have the responsibility of delivering packages safely and on time. Nonetheless, many factors arise that can lead to lost packages. In fact, an estimated 1.7 million packages are lost or stolen every day. If a package is lost in transit, consumers hold the...
Understanding Amazon Performance Metrics Amazon performance metrics are KPIs that help you understand how well your business is doing compared to set benchmarks. By monitoring these indicators closely, you can identify areas for improvement and ensure the success of...
Last updated 7/20/23 If you ship with UPS, there’s no doubt you’re aware of the ongoing contract negotiations between them and the International Brotherhood of Teamsters, the union representing roughly 350,000 UPS employees. For nearly a full year, the upcoming, and...
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