The United States Postal Service (USPS) has implemented a major change to their service offerings. With the aim of streamlining operations and simplifying offerings, they have consolidated three ground services into one new offering, USPS Ground Advantage. ...
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2023 Peak Season/Demand Surcharge Guide [FedEx & UPS]
Please note: This article focuses on Ground and Express charges. For a full breakdown of international and other charges, see the FedEx & UPS websites. Christmas in…September? The carriers are making fast moves this year with their early Peak Season, now “Demand,”...
How the UPS and Teamsters Agreement Will Impact Shippers
Public criticisms, shifting verbal deadlines, practice pickets… and now, a historic contract. UPS and the Teamsters have had an eventful summer. After closely watching their negotiations for a new labor agreement unfold for months, parcel shippers are letting out a...
Sifted at Parcel Forum 2023
In September, some of the supply chain’s brightest minds will gather in Nashville at PARCEL Forum 2023, the industry’s most comprehensive conference for small-parcel shipping. The event takes place September 11-13 at the Gaylord Opryland resort. The event features an...
Worried About the 2024 General Rate Increase? Here’s What We Predict and How to Prepare
2023 has had its share of challenges: an uncertain economy, high fuel costs, and inflation will all contribute to this year's general rate increase (GRI). But the biggest impact will likely be the rising cost of labor. FedEx and UPS have faced labor disputes with...
What Is a “Shipping Exception” and What You Can Do about It
In UPS and FedEx shipping terms, a "shipment exception" refers to a scenario where there is an unexpected event or issue that causes a delay or disruption in the normal delivery process of a package or shipment. This status signals that there is a problem with the...
Mastering Amazon Prime Day 2023: A Comprehensive Guide for Sellers to Boost Sales and Maximize Profits
Amazon Prime Day 2023: When Is It? Amazon Prime Day has evolved into an unparalleled shopping phenomenon that has captivated millions of consumers worldwide. Since its launch in 2015, Prime Day sales have steadily increased. According to Statista, sales reached 12...
What Happens to Unclaimed Packages?
Unclaimed packages refers to letters or parcels that cannot be delivered as addressed for one of a number of reasons. Losing mail can be a frustrating experience. It can cause delays, wasted shipping costs, and a poor customer experience. Have you ever thought about...
Who Is Responsible If USPS Loses a Package?
What Is a “Lost Package” by USPS Standards? USPS considers any mail not delivered by the expected delivery date a lost package. Lost packages mean trouble for online businesses. If it happens often, it could hurt businesses, and upset customers might share their bad...
How Shippers Can Report a Missing UPS Package and File a Claim Online
Carriers have the responsibility of delivering packages safely and on time. Nonetheless, many factors arise that can lead to lost packages. In fact, an estimated 1.7 million packages are lost or stolen every day. If a package is lost in transit, consumers hold the...