Client Frequently Asked Questions

VeriShip Clients,
We are thrilled to offer the first and only predictive analytics platform for logistics and the increased value it will provide to our clients. We’re confident that you’ll be impressed with the cutting-edge software and the easy-to-understand, 360-degree analytics of your data.

We will migrate all existing VeriShip clients to the new Sifted platform over the next few months. After your data has been successfully migrated, you’ll receive an email notification letting you know that your data is ready to be accessed in the new platform. Rest assured, all your data will be securely available in the new platform.

Once your data has been successfully migrated and you receive a notification that your account is ready to go, your VIP access will be transferred to the Sifted platform.

When will I migrate?

We have developed a staggered approach toward clients migrating from our existing VIP application to the Sifted platform. The good news is that there is no effort needed from you! We’ll handle all the heavy lifting.

Here’s what you can expect:
  • Once your data has been successfully migrated from Veriship (VIP) to the Sifted platform, you’ll receive a welcome email with instructions on how to access your account.
Will I still receive invoices from VeriShip?
There will be no changes to the monthly billing cycle that is in place today. You will continue to receive invoices from VeriShip for the same contracted rates at the end of each month. 
How do I log in to the Sifted platform?

As part of the secure data migration process, you’ll use the same password and the email address associated with your VeriShip (VIP) user login to access your account at Upon your first login, the Sifted platform will ask you to change your password for security purposes. Be on the lookout for the email welcome notification letting you know that your data has been successfully migrated to Sifted and your account is ready for you to log in and navigate all the great new features.

What can I expect from the Sifted platform?

Both VeriShip and Sifted have been busy talking to our customers and following the shipping industry closely to understand the struggles you experience as a parcel shipper. As a result, we are well on our way to providing you a best-in-class platform to manage all your carrier shipping information in one place while allowing you to compare your carrier services.

We can provide you with the ability to model packaging and the costs associated with shipping a package based on your carrier agreements, where your distribution center is located and how cost effective that is, and to perform your own contract simulations to help identify how your carrier contract can best save you money on shipping. 

All these solutions exist today and we will be working closely with our customers to continue to bring value in these areas as well as the many other opportunities we’ve identified. Working together, we will bring a great deal of industry knowledge and speed to deliver new solutions for our customers.

Who will my point of contact be? Who do I contact with questions?

If you have questions or would like a personalized tour of the platform, please contact us at [email protected] or 800.903.3073 and select option 3 when prompted.  

Will I still be able to access VIP?
You will continue to be able to access VIP until you have migrated onto the new platform. Once your data has been successfully migrated to the new platform and you receive a notification that your account is ready to go, your VIP access will be transferred to the Sifted platform.
How will I know how to use the new platform?

One of the great benefits of the new platform is its sleek, easy-to-use interface. We think you’ll find that the platform is intuitive and simple to navigate.

Your welcome email will include an overview video that guides you through the new platform and its features so you can start using it immediately. We think you’ll agree that the new-and-improved platform will provide you with instant value from day 1.

Who do I contact if I have questions?

You can reach out to your Client Success Manager or email [email protected] You can also call us directly at 800.903.3073 and select option 3 when prompted.

Bill Pay clients: How will I ensure my bills are getting paid?

There will be no impact to your Bill Pay services in the near future. We’ll continue to service your account as-is today with no impact to you.

Coming soon, you will be able to approve payments within the new platform. We’ll send out an email notification to announce the in-app approval feature when it is released.

Amazon clients:

There will be no immediate impact to the Amazon platform. We will continue the service as it is today with the VIP metrics dashboard.

Shipping Insights & Alerts
Get updates and track the things impacting your business most

Decision Support
See how supply chain adjustments pay off before you pay out

Carrier Management
Streamline how you manage your carrier operations and contracts

Business Automation
Let software do what it does better than people can

Seller Insights
Measure and monitor with confidence.

Sales Visualization
Shed new light on your sales data.

Cost Impact Analyzer
Understand the impact of ever-changing FBA fees.

FBA Audit & Recovery
Secure money you’re owed from Amazon.

Discover news, tips, and industry best practices

DIM Weight Calculator
See how DIM is impacting you

Customer Stories
Learn how other brands use
Logistics Intelligence

Carbon Calculator
Calculate your CO2 Emissions

Download free reports and expert how-tos

Get a personalized tour of our software

Logistics Intelligence
For parcel shippers

Marketplace Intelligence
For Amazon FBA sellers