PARCEL AUDIT
Your Audit Shouldn’t Stop at Billing Errors
Most platforms audit your invoices for errors. Sifted continuously audits your entire parcel operation: invoices, contracts, surcharges, DIM weight, carrier performance, and the cost dimensions most platforms ignore—then turns those findings into action.
THE PROBLEM
You’re auditing a sliver of where your money actually goes.
Billing errors are only the surface.
Service failures and invoice errors are the table-stakes checks. Catching them is necessary, but it’s a fraction of where your spend actually leaks.
The real leaks are harder to uncover.
Accessorial share of spend creeps, premium services get used where ground would suffice, negotiated tiers slowly slip—none of it is a billing mistake.
Data isn’t the same as answers.
Even a good audit leaves you with reports to interpret and decisions to make. Knowing the KPIs is one thing; knowing what to do about it is another.
The industry definition of parcel audit stops at billing errors. Ours starts there.
WHAT SIFTED AUDITS
Every dimension. Continuously. Automatically.
Start with the audit you already know—then go further. Sifted audits every package, every charge, every carrier, every day.
THE AUDIT YOU KNOW
Every billing error and service failure, caught and corrected
Late, lost and damaged packages, misapplied surcharges, and duplicate charges—caught and recovered whenever possible.
Automatic service-failure refund recovery across carriers
Duplicate charges and invalid surcharges caught and recorded
Lost and damaged package claims filed for you
Line-item rate verification against your contracted rates
WHERE SIFTED GOES FURTHER
Audits every dimension of your parcel spend—not just invoices
Sifted monitors the KPIs most platforms ignore: the strategic and operational drift that erodes margin over time.
Cost-per-pack trends across carriers, services, and time periods
Accessorial share of total spend, with outlier detection
Box size, service type and network efficiency
Contract tier qualification and incentive eligibility tracking
FROM FINDINGS TO NEXT STEPS
Get answers, not just the data
Other platforms hand you a dashboard and leave you to interpret it. Sifted turns every finding into a clear next step—what changed, what it’s costing you, and what to do about it.
Personalized optimization recommendations from your data
Proactive alerts the moment something changes in your profile
Impact modeling for GRIs, carrier proposals, and network changes
SiftedAI for on-demand analysis of your shipping data
Audit every dimension. Continuously. Automatically.
| Traditional "Parcel Audit" | Holistic Audit With Sifted | |
|---|---|---|
| What gets audited | Invoice and billing errors | Invoices, contracts, surcharges, DIM weight, carrier performance, packaging, service mix, and more |
| Cadence | Periodic, retrospective | Ongoing as invoices are ingested |
| Output | Excel reports on the vendor’s schedule | Within days of the announcement |
| Your team’s workload | You file claims, follow up with carriers, build reports | Claims are filed for you. Reports and insights are pushed to you, automatically. |
| Customization | Fixed set of checks | 18 carriers, one system |
| Pricing model | Gainshare: they take a percentage of your savings | Flat fee: you keep 100% of the savings |
Verified G2 User in Retail | Enterprise (1000+ emp.)
Verified G2 User in Consumer Goods | Enterprise (1000+ emp.)
Common Questions
How is this different from a traditional parcel audit?
A traditional audit checks invoices for service failures and billing errors—duplicate charges, invalid surcharges, and contract compliance. Sifted does all of that, then keeps going: cost-per-pack, accessorial share of spend, DIM weight efficiency, service-level mix, contract tier eligibility, and more. It’s continuous and automatic rather than a once-a-month report.
Do you still recover refunds for service failures?
Yes. Refunds are recovered automatically and recorded. Lost and damaged claims are also filed for you. That’s the baseline; the holistic audit is what’s added on top.
How does pricing work?
A flat fee, not gainshare. Most audit vendors take 20–30% of what they recover. With Sifted, you keep 100% of your savings.
How long does it take to get started?
The software can usually be turned on within 24 hours of creating an account. We pull your carrier data in, audit your entire spend, and keep you optimized automatically—no dashboards to babysit, no consultants, no added headcount.
Have more questions or need more information? We’re here to help!
See what your parcel data is actually telling you.
We’ll pull your carrier data into the platform and audit your entire spend—then keep you optimized, automatically. No manual work. No guesswork.