In the commerce world, there are only 3 things you should do to keep your customers happy: Deliver products on time Deliver quality products Deliver a great customer experience Delivering quality products consistently is what keeps your business alive. But what keeps...
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Surging demand for e-commerce deliveries pushed UPS and FedEx to invest billions into upgrading their networks. A big part of that upgrade is overcoming the challenges of last-mile delivery.
If you’ve been with your parcel carrier – either FedEx or UPS – for a while, chances are you’re not getting the best rates. But you can change that calculus if you’re willing to engage their competition, even if you’re not sure you’d be willing to switch.
UPS quarterly results are in and Wall Street is happy with this earnings surprise. UPS earned $1.94 per share, beating Wall Street’s estimate of $1.93.